In September 2011, Porter Brook Medical Centre set up a Patient Representative Group (PPG). The aim of the group was to give the patients an opportunity to meet, discuss the services on offer and make sure we are responding to the needs and concerns of our patients. Several patients now meet with members of the practice team approximately every 6 weeks to support the practice and help improve patient services.
In 2011/12 the PRG carried out its first patient survey, designed to test the views of a wider range of patients to see what you think of the service we provide. An action plan based on the results of the survey was then produced, and since then many of these actions have been carried out (please see 2011/12 report below).
Due to its success, the PRG decided to carry out a further survey in 2012/13, results of which you can see in our Local Patient Representative Report 2012/13. A second action plan has since been formulated as a result of these findings, and we hope to implement these important changes over the forthcoming months.
We are currently recruiting new members for the PRG. There is no guarantee that expressing an interest will mean that you will automatically join the group, as it depends on member constitution at the time. We already know many of the different types of patients who come to us and want to ensure we get a really good spread in the group.
We would be especially interested to hear from patients from different ethnic backgrounds, or anyone who is a carer or has very young children.
If you are an enthusiastic individual who would like to find out more about the practice, get involved and help represent the views of our patient body, then please download the interest form or ask at Reception.
Patient Participation Interest Form
For more information on Patient Participation Groups click here.
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
View our 2014-15 Local Patient Participation Report
View our 2013-14 Local Patient Participation Report
View our 2012-2013 Local Patient Participation Report
View our 2011-2012 Local Patient Participation Report
Minutes & Meetings
In reverse chronological order:
PRG Meeting Minutes - 19th June 2018
PRG Meeting Minutes - 11th April 2018
PRG Meeting Minutes - 28th December 2017
PRG Meeting Minutes - 14th September 2017
PRG Meeting Minutes - 7th June 2017
PRG Meeting Minutes - 7th March 2017
PRG Meeting Minutes - 1st December 2016
PRG Meeting Minutes - 12th October 2016
PRG Meeting Mintues - 26th July 2016
PRG Meeting Minutes - 19th May 2016
Summary of Patient Representative Group February 2015 to March 2016
PRG Online Services Practice Handout
PPG Meeting Minutes - 16th March 2016
PPG Meeting Minutes - 26th January 2016
PPG Meeting Minutes - 12th November 2015
PPG Meeting Minutes - 29th September 2015
PPG Meeting Minutes - 1st July 2015
PPG Meeting Minutes - 7th May 2015
PPG Meeting Minutes - 12th February 2015
PPG Meeting Feedback Actions - 12th February 2015
PPG Meeting Minutes - 2nd October 2014
PPG Meeting Minutes - 20 August 2014
PPG Meeting Minutes - 10th July 2014
PPG Meeting Minutes - 10th April 2014
PPG Meeting Minutes - 20th February 2014
PPG Meeting Minutes - 10th December 2013
PPG Meeting Minutes - 31st October 2013
PPG Meeting Minutes - 1st October 2013
PPG Meeting Minutes - 18th April 2013
PPG Meeting Minutes - 28th February 2013
PPG Meeting Minutes - 25th October 2012
PPG Meeting Minutes - 11th September 2012
PPG Meeting Minutes - 21st June 2012
PPG Meeting Minutes - 29th March 2012
PPG Meeting Minutes - 26th January 2012
PPG Meeting Minutes - 1st December 2011
Patient Survey Presentation
PPG Meeting Minutes - 4th October 2011
Welcome Meeting Minutes - 8th September 2011
Welcome Meeting Presentation
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