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Open letter to all Sheffield residents from Sheffield Clinical Care Commissioners regarding pressures on health services in Sheffield Sheffield CCG open letter to Sheffield residents

 PLEASE PHONE 119 TO BOOK YOUR COVID VACCINE OR FOLLOW THE LINK BELOW TO

'GRAB A JAB' 

https://www.sth.nhs.uk/news/news?action=view&newsID=1322

GRAB A JAB 1 GRAB A JAB 2GRAB A JAB 3 GAJ4

Children’s Flu

  •  We are delivering the Children’s flu for children aged 6 months to 2 years with long term conditions, plus children aged 2 years until they start primary school. We will be in touch to arrange an appointment for your child.
  •  
  • Vaccination of primary school children and year 11 secondary school children is happening through the school nursing service and is separate to the booster programme.

SAFETY

  • Vaccines remain our best protection against COVID19 and will keep both you and those close to you safe.
  • If you haven’t had a covid vaccine yet, you can always get this done - please call 119 and they will advise you where you to go to get your vaccine or download the NHS App at www.nhs.uk/nhs-app/

 


Fraudulent messages regarding COVID vaccination

We are aware that some people are receiving suspicious calls and text messages offering COVID-19 vaccination. You can be contacted by the NHS, your employer, or a GP surgery local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.

  • The NHS will never ask you for your bank account or card details.
  • The NHS will never ask you for your PIN or banking password.
  • The NHS will never arrive unannounced at your home to administer the vaccine.
  • The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.
    If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.

BENEFITS OF USING THE NHS App 

 You can access your records, book appointments, order repeat medications, see test results. And you can book your COVID vaccine. To get the free NHS app visit www.nhs.uk/nhs-app/


CHANGES TO ORDERING YOUR REPEAT PRESCRIPTIONS 

From the 1st October 2021 the Prescription Order Line run by the Sheffield CCG closed. This will mean you will now need to order your repeat medication using one of the following methods:

Call the surgery on 0114 26362100 and select OPTION 2 - the line is open 10 am - 12 noon and 2 pm to 4 pm Monday to Friday 

Use Systemonline services to order your repeat medication - you can sign up for this at Reception 

Use the NHS App 

Send your paper request to Reception either by post or dropping it in at the surgery Prescription Box in the lobby 

Please allow two full working days before you collect your repeat prescription 

Expanded Practice Pharmacy Team 

We have expanded the Pharmacy Team at Porter Brook and now have one Practice Pharmacist and two new Pharmacy Technicians. The role of the team is to support the surgery, patients and staff with medication and prescription queries. This can include problems with out-of-stock medicines and liaising with local community pharmacies, help reconciliation of new medicines following hospital discharge and synchronising repeat medication.

 

We are here to aid safe, cost-effective, and patient-centred prescribing though education and support of staff and patients. We aim to reduce waste in the NHS through patient education, medication reviews and management of repeat prescribing.

 

The future focus of the team will be to help implement a new annual birthday review system for long-term conditions. The aim of this is to have a more proactive and streamlined approach to medication and health condition reviews to improve efficiency and patient experience. We also hope to lead an outreach blood pressure project in the local community to help identify patients with undiagnosed high blood pressure.


SELF SERVICE BLOOD PRESSURE MACHINE IN THE WAITING ROOM 

thanks to a generous contribution from an anonymous patient we now have self service blood pressure machines in the waiting room. these can be used if you need to have a blood pressure reading as part of your medication review or if advised by a clinician to have your blood pressure checked. Please ask at Reception if you need to use the blood pressure machine.  


YOU SAID, WE DID

Please follow the following link to look at what we have done following patient feedback - YOU SAID, WE DID


WHY YOUR DOCTOR MAY NOT PRESCRIBE YOUR USUAL MEDICINES

NHS Sheffield Clinical Commissioning Group (CCG) is responsible for buying health services on behalf of people in Sheffield, including medicines provided on prescription.

We need to make sure we get the best value for NHS resources and that patients get the most effective care and treatment.

In Sheffield, we currently spend over £3 million a year on medicines that are widely available to buy over-the-counter without a prescription and a further £300,000 on expensive branded medicines where a non-branded product would have been available at a much lower cost.

Please see the following leaflet and poster for more information.

Patient Leaflet

Patient Information Poster

CQC FULL INSPECTION REPORT

Please click on the following link to see our full CQC Inspection Report.

LATEST PRG MEETING MINUTES

Please find the latest PRG Meeting Minutes here. (Click on the Reports & Surveys Tab)

PORTER BROOK MEDICAL CENTRE APPOINTMENT INFORMATION

Please click here to take a look at the practices appointment information. If you feel like you need more time, then please ask at reception for a double appointment

COUGH AND COLDS - WHEN SHOULD I WORRY?

Please click on the following link to find out more information about when you should worry about a cough or a cold.

When Should I Worry?

 

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