Welcome to Porter Brook Medical Centre & Student Health at SHU

Our dedicated practice team consists of doctors, nurse practitioners, nurses, health practitioners, nurse associates, pharmacists, health care assistants, attached health care professionals, officers, administrative staff and receptionists. Together, we provide a full range of general medical services. All patients registered with the practice can be seen at Porter Brook but our site at the City Campus is only available to students of SHU.

Our mission is to provide a high-quality, accessible service to patients in a welcoming environment where patients and staff feel respected and valued.

Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer several clinics and services to promote good health and wellbeing whatever your medical condition.

Infection Prevention and Control Statement 2024

Porter Brook GP practice takes the prevention and control of infection seriously.

In line with government guidance, the practice has an infection Prevention and Control (IPC) Lead Amie Kay that is responsible for the IPC in the practice.

For IPC questions or concerns please contact this staff member or alternatively the practice manager.

Social Prescribing Services

Our Social Prescribing Team provides support with social issues that may be affecting your health and wellbeing. 

These may be things such as loneliness, debt, employment, stress,  financial pressures or poor housing.  A Social Prescriber will work with you on a one-to-one basis, supporting you to connect with the services, groups and activities in your local community that can help address some of the challenges and issues that you may be struggling with.

For further information and how to self-refer, please follow this link.

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Hero Of Health!

We are excited to introduce a new service for you—your GP's Healing Neighbourhood, powered by the Hero of Health App.

 

By registering, you'll gain access to your GP surgery’s services, local resources, evidence-based lifestyle education, and health coaching, all available on demand. Connect with fellow neighbours, engage in healthy habits,

and take steps to transform your health.

 

Join your Porter Brook Healing Neighbourhood and transform your health with the support of your neighbours!

 

Download the Hero Of Health App with the registration code viv506. This app is backed by your local GPs and health resources.

 

You can download the app for both Android and iOS via the link below:

 

Android: https://play.google.com/store/apps/details?id=com.heroofhealth.hoh_flutter&pcampaignid=web_share

 

IOS: https://apps.apple.com/gb/app/hero-of-health/id6479957354

Patient Representative Group

WE NEED YOU! 
Join our Patient Representative Group! 
 
Porter Brook Medical Centre is looking for patients of all ages, backgrounds, and experiences to join our Patient Representative Group (PRG). This is a great opportunity to have your say, help improve our services, and enhance the patient experience.
Your voice matters!
 
To get involved, email prg.porterbrookmc@gmail.com, and we’ll be in touch with details on how to apply.
Together, we can make a difference!

prg
dna 22/04

DNAs

A DNA is someone who did not attend an appointment at the surgery and did not tell us beforehand so we could cancel the appointment and offer it to another patient.

In the past 7 days, we've had 68 patients who have not attended their appointment. This has equated to approximately 17 wasted clinical and non-clinical hours.

DNAs are a problem for the NHS and patients failing to attend general practice appointments has substantial time and cost implications for health care.

Please ensure you contact our reception team or fill in the online form here and cancel your appointment if you are no longer able to attend.

Sheffield Minor Ailments Scheme

 

You may not need to speak to a GP as you can get over the counter medication for minor illnesses through your local Pharmacist. Please see some information below regarding where to find medication through the Sheffield Minor Ailements Scheme. 

Community Pharmacist Information

Useful information about your community pharmacist

Some useful information to consider before contacting your GP about the Sheffield Minor Ailments Scheme and access to medicines that can be bought over the counter.

Sheffield Minor Ailments Scheme

Your community pharmacist is a highly trained healthcare professional who can provide expert, confidential advice on common illnesses and provide effective over the counter medicines to treat them.

The cost to the NHS of prescribing medications that can be purchased inexpensively over the counter is enormous. For that reason, paracetamol, cold remedies, muscle rubs, vitamin and mineral supplements such as vitamin D, and hay fever medication are no longer prescribed by your GP. To learn more, click on the link below.

Treatments available over the counter (sheffieldccg.nhs.uk)

Many community pharmacies in Sheffield offer advice and treatment for minor ailments list below via the Minor Ailments Scheme (MAS). If you are exempt from prescription charges, these treatments will be free. All Pharmacies have a consultation area where you can speak to the pharmacist privately. You don’t need an appointment, and many are open during the evening and weekends.

List of ailments the Community Pharmacist can help with:

Athletes Foot

Blocked nose

Chicken pox

Cold sores

Constipation

Sore throat

Diarrhoea

Eczema (Dermatitis)

Eye Infection

Haemorrhoids (Piles)

Hay Fever

Head lice

Headache

Earache

Temperature (Fever)

Indigestion

Heartburn

Tummy upset

Insect bites and stings

Mouth ulcer

Muscular pain

Nappy rash

Period pain

Pruritus (Itching)

Teething

Threadworm

Thrush (vaginal and oral)

Toothache

 

For more information, speak to your local pharmacy team.

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PHARMACY FIRST

Need healthcare advice? Access support and NHS medicines for seven common health conditions directly from your local pharmacy through the Pharmacy First service.

 

Your local pharmacist is an expert in medicines and managing minor illnesses. Where additional support is needed, you'll be directed to your GP or A&E.

 

Find which of your local pharmacies are offering the new Pharmacy First service on the NHS website: https://bit.ly/3vPV09F

OOH

Out Of Hours Service At Porter Brook Medical Centre

Have you heard about the out of hours GP service provided by Primary Care Sheffield, hosted at our premises. We are pleased to support this initiative by offering our building as a base for their staff to carry out this additional service to Sheffield. See our News Updates for more information.

Opening Times

 

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 12:00 then 13:30 - 18:00

Friday

08:30 - 18:00

Weekend

Closed

The doors open at 08:20AM.

The telephone lines open at 08:30AM Monday to Friday.

The sample cut off is 12:00PM.

closed

When We Are Closed

When the surgery is closed, please phone the surgery daytime number: Your call will automatically go through to the Sheffield GP Collaborative or you will receive a voicemail message directing you towards the NHS 111 service.

NHS 111 - provides health advice 24 hours a days on 111 or at www.nhs.uk/111 Emergency Out-Of-Hours Service

Sheffield NHS Walk-In Centre is based at the City GP Health Centre on Broad Lane and is open 8am - 10pm daily. You can attend this centre for treatment of minor illnesses, emergency contraception, sexual health and contraception advice and advice on health issues.

Sheffield Minor Injuries Unit at the Royal Hallamshire Hospital, Glossop Road, treats adults with injuries such as sprains, cuts and grazes.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Page last reviewed: 16 November 2022
Page created: 16 November 2022