The NHS App allows you to access a range of healthcare websites with one set of log in details. Alongside accessing the SystmConnect appointment booking system, you can:

• Order repeat prescriptions
• View your health record securely
• View test results
• View your NHS number

• get health advice using the health A-Z on the NHS website
• find out what to do when they need help urgently using NHS 111 online
• choose their organ donation preferences
• choose whether the NHS uses data for research and planning
• show others the details of their COVID-19 vaccine (or vaccines) when travelling abroad
• find NHS services nearby

For more information on how to set up your NHS App account, please visit here

Alternatively, Systmonline is another service available to book appointments and order prescriptions.

If you are signed up for online services then you should have a username and password for Systmonline, If you cannot remember these reception will be able to print you a copy of them

To register for online services, we require photographic identification to verify your record. Once we have received this, reception will register your online account and you will be able to make appointments, request repeat prescriptions and view your online medical health record. If you are unsure which photographic ID is allowed, come to the front desk of reception and enquire as to how to sign up to our online services. 

In participating Trusts, patients can access a single view of all their hospital appointments and manage those appointments where appropriate. 

The current core and additional features for hospital referrals and appointments are: 

Core features:

• view referrals and appointments in one place

• see a single point of contact for appointments 

• get supporting information for appointments 

• see past appointments 

Additional features:

• book, change and cancel appointments

• receive notifications and messaging

• complete questionnaires

• see documents

• select paperless preferences

There is a helpful YouTube playlist on how to use the NHS app and the different functionalities it offers. To view, please click here